Your practice,
managed.
Scheduling, session notes, outcome measures, billing, and GDPR compliance. One platform, built for how UK therapists actually work.
Launching soon for UK therapists.
Dashboard
Monday, 15 March 2026You became a therapist to help people. Not to juggle five apps.
The average UK therapist cobbles together separate tools for scheduling, invoicing, notes, forms, and client communication. None of them understand GDPR, BACP, or UK insurance.
Everything you need. Nothing you don't.
Built specifically for talking therapies, not adapted from a generic healthcare platform.
Scheduling
Calendar with online booking, recurring sessions, bank holidays, and buffer times. Clients book directly from your booking page.
Session Notes
SOAP, DAP, treatment plan, and risk assessment templates. Auto-save, full-text search, and distraction-free mode.
Outcome Measures
PHQ-9, GAD-7, CORE-10/34, PCL-5, AUDIT-C, ORS, SRS. Auto-scored with severity bands, trend charts, and clinical alerts.
Invoicing and Payments
Stripe payment links, GoCardless direct debit, BACS. UK insurance billing templates for BUPA, AXA, Aviva, Vitality, WPA, and Cigna.
Supervision and CPD
Log supervision sessions, track CPD hours against BACP and UKCP targets. PDF exports formatted for annual renewal.
GDPR Compliance
Data retention policies, subject access requests, right to erasure. A proper compliance dashboard, not a tick-box exercise.
See it in action
Everything you need to run your practice, in one place.
Schedule at a glance
Week view with colour-coded appointment types, recurring session indicators, and a daily agenda sidebar. Book individual, couples, family, group, and assessment sessions.
Client pipeline
Track every client from first enquiry through to discharge. Drag-and-drop kanban board with risk-level badges, waiting time indicators, and priority scoring.
Billing and invoicing
Create invoices, track payments, and chase overdue balances. Batch invoice from unbilled sessions, send Stripe payment links, and manage UK insurance claims.
Session notes
SOAP, DAP, treatment plan, and risk assessment templates with auto-save. Full-text search across all notes, GDPR-compliant retention policies, and supervision tagging.
Video sessions
UK-hosted video calling with screen sharing, in-session notes, chat, and GDPR-compliant recording. All traffic routed through London. No Zoom links needed.
CPD and supervision
Track CPD hours against BACP and UKCP targets with category breakdowns and monthly trends. Log supervision sessions, manage action points, and export PDF reports for renewal.
Purpose-built for UK private practice
Across 17 competitors analysed, no platform offers all three of these.
UK insurance providers
Pre-formatted claim templates for BUPA, AXA Health, Aviva, Vitality, WPA, and Cigna. Auth code tracking and CCSD clinical coding.
Outcome measures
PHQ-9, GAD-7, CORE-10/34, PCL-5, AUDIT-C, ORS, SRS with auto-scoring, RCI calculation, and severity bands. Clients can self-complete via the portal.
GDPR-native
All data in eu-west-2 (London). Subject access requests, right to erasure, data retention policies, and breach notification logging. Not a HIPAA wrapper.
Less than a single session fee.
Cancel anytime. No lock-in.
- Calendar with day, week, and month views
- Online booking page with GDPR consent
- Up to 30 active clients
- Client records and session notes
- SOAP, DAP, treatment plan, risk assessment, supervision, and quick-start note templates
- Invoicing with line items and payment recording
- Appointment reminder preferences
- Everything in Foundation
- Unlimited active clients
- Outcome measures (PHQ-9, GAD-7, CORE-10/34, PCL-5, AUDIT-C, ORS, SRS) with auto-scoring, clinical alerts, and trend charts
- Supervision log and CPD tracker with PDF and CSV export
- Automated supervision and CPD compliance reminders
- Integrated telehealth with screen sharing, GDPR-compliant session recording, in-session notes, chat, and audio-only fallback
- SMS reminders (50/month included)
- Secure in-app messaging
- Batch invoicing from unbilled sessions
- Credit notes and invoice cloning
- Everything in Professional
- AI session note drafts (voice-to-text)
- AI treatment insights
- Case formulation tools (CBT, genogram)
- Reflective practice journal
- UK self-assessment tax report with quarterly breakdown
- Revenue, cash flow, and cancellations reports
Questions and answers
Couchwork is an all-in-one practice management platform for UK therapists. It replaces the 3-5 separate tools most therapists use for scheduling, notes, billing, outcome measures, and compliance tracking.
Solo therapists and small practices (1-5 practitioners) in the UK. Counsellors, psychotherapists, CBT therapists, and clinical psychologists registered with BACP, UKCP, BPS, NCS, or BABCP.
Yes. All data is stored in AWS eu-west-2 (London). Couchwork is GDPR-native with built-in data retention policies, subject access request workflows, and right to erasure automation.
Yes. Couchwork includes pre-formatted claim templates for BUPA, AXA Health, Aviva, Vitality, WPA, and Cigna. It tracks authorisation codes and session counts, and supports CCSD clinical coding.
PHQ-9, GAD-7, CORE-10, CORE-34, PCL-5, AUDIT-C, ORS, and SRS. All auto-scored with severity classification, clinical alerts, trend visualisation, and Reliable Change Index calculation.
Yes. Log supervision sessions with structured action points and theme tags. Track CPD hours against BACP (30 hrs/yr) and UKCP (250 hrs/5yr) targets. Export PDF reports formatted for professional body renewal.
Spend less time on admin. More time with clients.
Couchwork is launching soon for UK therapists.
Coming soon